Welcome

IHC Specialty Benefits, Inc. is a licensed insurance agency that connects individuals, families, small businesses and associations to a range of health and supplemental insurance products. Our goal is to provide you with the products, service and support that best meet your needs.

We do this through our dedicated divisions, which include IHC Specialty Benefits Brokerage, Affinity and Advisors, websites (including myhealthinsurance.com) and our affiliate’s technology platform and websites.

Customer Service

Do you have questions about your current coverage?

If you are currently enrolled in coverage and have questions about your plan and benefits, contact your insurance company or the company that administers your benefits on behalf of the insurer. You can find customer service contact information, such as a phone number or website, on most insurance ID cards. This information may be on the back of the card.

Some insurance carriers provide a secure member site that can provide the resources you need to help you understand your policy and manage your benefits. If you registered, you may be able to log into your online member account, or you may be able to create a new member account. You can learn more by visiting your insurance company‘s website.

For Coverage Effective Prior to January 1, 2023

If you enrolled in a plan prior to January 1, 2023, your benefits may be administered by one of the companies shown below. Review your welcome letter and check the back of your ID card to identify your policy‘s benefit plan administrator. If your administrator is a company listed below, click on the link to be redirected to the administrator‘s website.

If your administrator is The Loomis Company,

Click here

If your administrator is EBIX Health Administration Exchange,

Click here

If you have a Medicare Supplement plan from Independence American Insurance Company (IAIC),

Click here

Still not sure?

Support